A VERY WARM WELCOME…

THE PRACTICE WILL BE OPEN ON FRI 10TH & MON 13TH APRIL

From 8:00am to 6.30pm

If you need an appointment or urgent advice, call the surgery and we will arrange for a GP to call you back.

Due to COVID-19 we ask that patients do not come into the practice due to the risk of infection, so please call the practice first.

After 6.30pm, if you have COVID-19 symptoms use NHS 111 at https://111.nhs.uk/covid-19/. Only call 111 if you can’t get help online

STAY AT HOME IF YOU HAVE CORONAVIRUS SYMPTOMS

STAY AT HOME IF YOU HAVE EITHER:

* a high temperature – you feel hot to touch on your chest or back
* a new, continuous cough – this means you’ve started coughing repeatedly

DO NOT GO TO A GP SURGERY, PHARMACY OR HOSPITAL

You do not need to contact 111 to tell them you’re staying at home.
Testing for coronavirus is not needed if you’re staying at home.

HOW LONG TO STAY AT HOME

* If you have symptoms, stay at home for 7 days.
* if you live with other people, they should stay at home for 14 days from the day the first person got symptoms.
* If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.
* If you have to stay at home together, try to keep away from each other as much as possible.

GP APPOINTMENTS

Updated: 16th March 2020
Following guidance from Public Health England and in order to protect our staff and patients, we are only able to invite patients in to be seen that have been spoken to and invited in by a clinician. Please return home, telephone the practice and we will organise a telephone appointment for you if appropriate. If you have a pre-booked appointment, your doctor or nurse will telephone you at approximately the time of your appointment.

WE ARE ISLINGTON

Community Assistance

WE ARE ISLINGTON is offering community assistance to our patients for activities such as:

  1. Food delivery
  2. Medication delivery
  3. Addressing social isolation
  4. Offering support for vulnerable people

They are contactable on 020 7527 8222 and at
weareislington@islington.gov.uk

REPEAT PRESCRIPTIONS

Due to a higher demand of repeat prescription requests, they will now take 72 working hours/3 working days to process. Please bear this in mind when ordering your medication.

Your Named Accountable GP

(Known as your usual GP)

We would like to remind all our patients including children that they have been
allocated a named accountable GP more commonly known as usual GP

Your usual GP is responsible for overseeing your primary health needs
including prescriptions, results and any communications from secondary care.

You would have been advised who you usual GP is at the time of registration or
subsequent correspondance or when you visited the practice.

If you are unsure who your usual GP is please ask reception either in person or by telephone

Important Notices

Click To View

Useful Numbers

Directory

Amwell Practice | Survey

We would appreciate a moment of your time to complete our one-page survey, created in collaboration with the practice’s Patient Participation Group.

(The visual is an example of how this text message will appear on your phone)

Pilot Scheme Chain SMS to message patients

(AccuRx)

The Amwell Group Practice is looking at new ways to contact patients regarding various issues including results, medication reviews and Long Term Condition reviews i.e. Asthma & Diabetes.

When you come along to an appointment you will be given a form asking you to opt in or out of this service, please ensure you complete this form and hand it to one of our reception team before you leave the practice.

Chain SMS

Chain SMS is a system which allows us to easily send text messages to patients.​ It means we can be much more proactive about some communications, messaging you quickly and securely, so you are not waiting around to hear from us!

Some examples of how this can be used….

  • Reminders or notifications (e.g. prescription ready)
  • Responding to simple queries (e.g. if you had a quick question about your medication)
  • Letting you know we tried to call
  • Sending you advice at the end of a consultation

Please Note: The practice name will always be at the bottom of the message. You won’t be able to reply them. Please help us to help you by keeping your number up to date. If you don’t want us to contact you in this way please let us know by completing the consent form that is held at reception or with the GP you are seeing.

Finally, if you do agree to use this service in the coming weeks we would be very keen to hear any feedback you may have. Please email the practice at amwellgroupractice@nhs.net, write or telephone and ask to speak to Sonia.

MISSION STATEMENT

We aim to provide high quality primary care, responsive to the needs of the local community, to the mutual satisfaction of patients, clinicians and practice staff. We will respect the needs and beliefs of patients without discrimination, in a supportive and friendly environment. We aim to create an atmosphere of personalised care and accessibility , and to work in partnership with patients and other health care professionals.