A VERY WARM WELCOME
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Dear Patients,
As we emerge from the last 36 months of Covid, we are keen to reinvigorate our Patient Participation Group.
For those of you that are not aware of the PPG, it is a patient centric group that acts as a critical friend to the Practice. The group advises the Practice on the patient perspective in our current and future operations and provides insight into the responsiveness and quality of services. As a result, the group encourages patients to take greater responsibility and participation in for their own and their family’s health.
Over the years, the PPG has enabled us to address many changes and progressive projects that include:
We are always looking for patients who would like to be involved in helping us improve all aspects of the practice and we would be keen to chat with anyone who might be interested in joining the team.
Please do contact Sonia Hehir or Lindsay Dubock if you would be interested in having a chat about how you can make a difference.
2021-2022
To request for travel vaccinations, please fill out an eConsult at least 14 days in advance of your date travel date. This will be triaged by our practice nurse and you will be contacted to book your appointment.
This project will support high-risk patients into the NDPP through a centralised text message/letter approach. The project has been through NCL CCG governance processes and the programme is now ready to start. High-risk patients who are eligible for the NDPP and have a diagnosed long-term condition will be contacted by SMS (consent permitting) or by letter if not, and invited to participate in the Programme should they wish to.
If you are contacted via this programme and would like to talk to a member of staff about the process, please do not hesitate to contact reception and one of the team will support you.
Community Assistance
WE ARE ISLINGTON is offering community assistance to our patients for activities such as:
* Food delivery
* Medication delivery
* Addressing social isolation
* Offering support for vulnerable people
They are contactable on 020 7527 8222 and at
weareislington@islington.gov.uk
(Known as your usual GP)
Your usual GP is responsible for overseeing your primary health needs including prescriptions, results and any communications from secondary care.
You would have been advised who you usual GP is at the time of registration or subsequent correspondance or when you visited the practice.
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Due to a higher demand of repeat prescription requests, they will now take 72 working hours/3 working days to process.
Please bear this in mind when ordering your medication.
We are currently phasing out the use of faxes here at the practice. Please be advised that from the 31st August our fax machines will be decommissioned so we will no longer be able to receive any correspondence via this route.
We aim to provide high quality primary care, responsive to the needs of the local community, to the mutual satisfaction of patients, clinicians and practice staff. We will respect the needs and beliefs of patients without discrimination, in a supportive and friendly environment. We aim to create an atmosphere of personalised care and accessibility , and to work in partnership with patients and other health care professionals.
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