A VERY WARM WELCOME

Click to quick-scroll the news updates below :

PATIENT PARTICIPATION GROUP (PPG)

Dear Patients,

As we emerge from the last 36 months of Covid, we are keen to reinvigorate our Patient Participation Group.

For those of you that are not aware of the PPG, it is a patient centric group that acts as a critical friend to the Practice. The group advises the Practice on the patient perspective in our current and future operations and provides insight into the responsiveness and quality of services. As a result, the group encourages patients to take greater responsibility and participation in for their own and their family’s health.

Over the years, the PPG has enabled us to address many changes and progressive projects that include:

  • Access to appointments and clinicians
  • Challenges with the front of house
  • Technology implementation and improvement
  • Patient surveys
  • Tackling health inequalities
  • Raising issues that patients are experiencing leading to quality improvement

We are always looking for patients who would like to be involved in helping us improve all aspects of the practice and we would be keen to chat with anyone who might be interested in joining the team.

Please do contact Sonia Hehir or Lindsay Dubock if you would be interested in having a chat about how you can make a difference.

TRAVEL VACCINATIONS

2021-2022

To request for travel vaccinations, please fill out an eConsult at least 14 days in advance of your date travel date. This will be triaged by our practice nurse and you will be contacted to book your appointment.

NATIONAL DIABETES PREVENTION PROGRAMME

We would like to advise our patients that Amwell Group Practice has engaged with the National Diabetes Prevention Programme (NDPP) centralised text message project.

This project will support high-risk patients into the NDPP through a centralised text message/letter approach. The project has been through NCL CCG governance processes and the programme is now ready to start. High-risk patients who are eligible for the NDPP and have a diagnosed long-term condition will be contacted by SMS (consent permitting) or by letter if not, and invited to participate in the Programme should they wish to.

If you are contacted via this programme and would like to talk to a member of staff about the process, please do not hesitate to contact reception and one of the team will support you.

WE ARE ISLINGTON

Community Assistance

WE ARE ISLINGTON is offering community assistance to our patients for activities such as:

* Food delivery
* Medication delivery
* Addressing social isolation
* Offering support for vulnerable people

They are contactable on 020 7527 8222 and at
weareislington@islington.gov.uk

Your Named Accountable GP

(Known as your usual GP)

We would like to remind all our patients including children that they have been allocated a named accountable GP more commonly known as usual GP

Your usual GP is responsible for overseeing your primary health needs including prescriptions, results and any communications from secondary care.

You would have been advised who you usual GP is at the time of registration or subsequent correspondance or when you visited the practice.

If you are unsure who your usual GP is please ask reception either in person or by telephone

Important Notices

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Useful Numbers

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REPEAT PRESCRIPTIONS

Due to a higher demand of repeat prescription requests, they will now take 72 working hours/3 working days to process.

Please bear this in mind when ordering your medication.

DECOMMISSIONING OF FAX MACHINES

We are currently phasing out the use of faxes here at the practice. Please be advised that from the 31st August our fax machines will be decommissioned so we will no longer be able to receive any correspondence via this route.

MISSION STATEMENT

We aim to provide high quality primary care, responsive to the needs of the local community, to the mutual satisfaction of patients, clinicians and practice staff. We will respect the needs and beliefs of patients without discrimination, in a supportive and friendly environment. We aim to create an atmosphere of personalised care and accessibility , and to work in partnership with patients and other health care professionals.

Amwell Group Practice, 4 Naoroji Street, London, WCIX 0GB | Tel: 020 7837 2020

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