Appointments

A regular doctor’s appointment is 10 minutes long. If you need more time, you can ask for a double appointment at the reception. This is useful if you have more than one issue to discuss.

• Online: Use eConsult, a quick and easy online service to submit your medical concerns. A doctor will review your form and book an appointment for you.
• Telephone: Call the GP practice at 020 7837 2020 to make an appointment. Our Care Navigators will help you and make sure you see the right doctor. All calls are recorded for training purposes.
• In-Person at Reception: Visit the clinic and book an appointment at the reception desk.

We will try to book your appointments with the same doctor each time to give you the best care.

• Chaperone: If you need someone to be with you during an examination, let the reception or your doctor know.
• Interpreter: If you need an interpreter, tell the reception team when you book your appointment.

Routine Appointment : Booking in advance

You can request an appointment up to six weeks in advance. It’s best you complete our online appointment form – eConsult. Our team will review your request and get back to you as soon as possible. If unable to complete the online form you call the practice at 020 7837 2020

If you want to see a specific doctor or nurse, please tell us when you book, and we’ll try to make sure you see the person you prefer.

Urgent Appointments : Same Day Appointments

To request a same-day appointment, please call our practice at 020 7837 2020 or come to the reception desk. If all appointments are taken, we might offer you a phone call with the duty doctor to assess your needs.

Telephone Consultations

If you prefer to talk to a doctor over the phone, just let our staff know when you book your appointment.

Nurse Appointments

Our nurses can help with many health concerns like contraception advice, vaccinations, and wound care. You’ll need an appointment for these services.

Pharmacist Appointments

Our pharmacists can assist with managing long-term conditions and medication reviews. They can also help if you’ve recently been to the hospital.

Healthcare Assistant Appointments

Our healthcare assistant offers services such as health checks, advice on diet and lifestyle, and blood pressure checks.

Please inform us as soon as possible if you’re unable to attend or will be late for your appointment. This helps us offer the slot to another patient in urgent need. You can cancel, reschedule, or use the NHS App via the provided link or call the practice.  020 7837 2020

If you’re unable to come to us because you’re housebound, we can arrange a home visit. Call us before 11:00 am to discuss this option.

For some services like physiotherapy or therapy, you can refer yourself without seeing a doctor first. Visit our self-referal page to find out more.