Terms & Conditions

These Terms govern your access to and use of the Amwell Group Practice website, products, and services. By viewing this website or anything made available on or through this website, including but not limited to our brochure, products, services, promotions, competitions, newsletters, emails, social media, and/or other communication (collectively referred to as “Website”), you are agreeing to accept all parts of our terms and policies. If you do not accept the Terms of Use, you must leave the Website immediately.

Privacy/ Data Protection

We are committed to protecting your privacy and your data. Please see our privacy policy for more details, including how we store and use data about our clients in accordance and compliance with EU data protection law, known as GDPR.

Copyright & Trademarks

Unless otherwise indicated, the content of any amwellgrouppractice.co.uk web page (including the design, text, graphics, any other content and arrangement thereof) is the property of and controlled by the Amwell Group Practice. All such content is the copyright material of the Amwell Group Practice or our chosen content-provider organisations. All Information displayed as a result of a howardarms.com search is extracted from a copyright work/database owned and controlled by the Amwell Group Practice. All rights are thereby reserved by the Amwell Group Practice.

The name ‘Amwell Group Practice’ and the Amwell Group Practice logo are service marks of the Amwell Group Practice. All other trademarks/logos cited or displayed anywhere on amwellgrouppractice.co.uk or are the property of their respective owners.

No materials from amwellgrouppractice.co.uk may be copied, broadcast, downloaded, republished, reproduced, played, broadcast, shown, played in public, uploaded, distributed, posted, stored, adopted, changed or transmitted in any way.

However, subject to any applicable licences from third-party content-providers, you may electronically copy and print in hard copy, portions of amwellgrouppractice.co.uk for your personal, non commercial use only. You are not permitted to sell or trade in any of this material. Any other use, modification, distribution or republication without the prior written consent of the Amwell Group Practice is similarly strictly prohibited. The use of multiple searches to extract the Amwell Group Practice database details is strictly prohibited.

Licence – except as expressly provided, nothing contained in these conditions or anywhere on amwellgrouppractice.co.uk is to be construed as conferring any licence under any of the Amwell Group Practice’ or any other third party’s intellectual property rights.


The Amwell Group Practicemakes no warranties or guarantees as to the availability, fitness or accuracy of any information shown by amwellgrouppractice.co.uk.

the Amwell Group Practice makes no representation/warranty/condition, either express or implied, to you – i.e. that amwellgrouppractice.co.uk will be uninterrupted or error-free; that amwellgrouppractice.co.uk or the computer server from which it is made available, are free of any viruses or other harmful components or programs; as to the accuracy, content, timeliness, completeness, legality, reliability, quality or suitability of any information, advice, content, service or search results provided by amwellgrouppractice.co.uk; as to the quality or suitability of any goods or services or information received/advertised through amwellgrouppractice.co.uk or received through links provided from other third parties.

You acknowledge that you are participating voluntarily in using our Website and that you are solely and personally responsible for your choices, actions and results, now and in the future. You accept full responsibility for the consequences of your use, or non-use, of any information provided on or through this Website, and you agree to use your own judgment and due diligence before implementing any idea, suggestion or recommendation from my Website to your life, family or business.

Limitation of Liability

Under no circumstances will the Amwell Group Practice or any other party involved in the creation, production, maintenance or distribution of amwellgrouppractice.co.uk be liable for any damages either direct, indirect, incidental, special or consequential (including but not limited to loss of profits, business, anticipated savings, goodwill, loss of opportunity, use of data or other intangible losses) that result from any of the following – the use of and reliance upon amwellgrouppractice.co.uk; any errors, omissions, interruptions, suspension, termination, deletion of files or email, mistakes, defects, viruses and other harmful creation, delays in operation, transmission or service response time, or any failure of performance by amwellgrouppractice.co.uk including without limitation those arising from acts of God, communications failure, theft, destruction or any unauthorised access to the Amwell Group Practice data, records, programs or services; any services or products, information or advice received through or advertised on amwellgrouppractice.co.uk.

The Amwell Group Practice is unable to ensure or guarantee the security of any information transmitted over the Internet. Any information or data which you transmit to or by using amwellgrouppractice.co.uk is done at your own risk and the Amwell Group Practice will not be responsible or liable for any damage that may result from transmitting such information. If any jurisdiction does not allow the exclusion or limitation of liability for consequential or incidental damages, liability is limited to the fullest extent permitted by law.

Jurisdiction and Governing Law

These conditions shall be governed by and construed in accordance with the laws of England and Wales. As amwellgrouppractice.co.uk can be accessed from other places around the world with different laws from those of England, when you access amwellgrouppractice.co.uk you agree that the laws of England will apply to all matters relating to your use of amwellgrouppractice.co.uk. By accessing/using/benefiting from amwellgrouppractice.co.uk you also agree to submit to the non-exclusive jurisdiction of the English courts, with respect to such matters.


These conditions and any and all documents referred to herein form the entire agreement between you and the Amwell Group Practice with respect to the use of the Amwell Group Practice. If any term in these conditions is determined by a court to be illegal, invalid or in any way unenforceable, that provision shall be severed from these conditions and the remaining provisions shall continue in full force and effect.


We are committed to providing you with a top-quality service. However, should there be any cause for complaint please contact the Amwell Group Practice at amwellgrouppractice@nhs.net. We agree to investigate any complaint carefully and promptly and do everything reasonable to put it right.

This document was last updated: 22nd May 2018